{"product_id":"dha-telehealth-services-qms-dha-14","title":"DHA - Telehealth Services (QMS), DHA-14","description":"\u003cp\u003eThe DHA Telehealth Services standard (DHA-14, Version 3) is issued by the Dubai Health Authority to regulate the delivery of virtual healthcare across the Emirate of Dubai, ensuring that remotely provided care meets the same clinical, ethical, and safety expectations as in-person services. It targets facilities and providers offering telemedicine and telehealth, including licensed telehealth platforms, hospital and clinic virtual-consultation programs, and independent practitioners delivering remote care. The standard emphasizes robust patient identity verification and informed consent for virtual encounters, data privacy and information security aligned with UAE health-data regulations, safe remote prescribing and e-prescription controls, clinical appropriateness and scope limitations for virtual consultations, and reliable technology, connectivity, and business-continuity requirements that safeguard uninterrupted care. The AGS package delivers a complete, controlled Quality Management System documentation set fully mapped to DHA-14 Version 3, comprising a Quality Manual, Management System Scheme and Master Document List, procedures, forms, a Record Register and Retention Schedule, verification checklists, standards-interpretation guidance, and a Mandatory Training Plan and Competency Matrix. Every element is cross-referenced to the relevant DHA requirements, so facilities can trace each policy, procedure, and record directly to the standard it satisfies. All files are supplied as fully editable Microsoft Word documents, allowing organizations to brand, tailor, and localize content to their own service model, technology stack, and workflows without rebuilding from scratch. By adopting this ready-made framework, telehealth providers accelerate DHA compliance, reduce documentation gaps, and enter licensing, inspection, and accreditation reviews with a defensible, audit-ready evidence base that demonstrates safe, standardized virtual care.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIncluded:\u003c\/strong\u003e 50 ready-to-use, fully editable documents (manual, procedures, forms, records, checklists, guidance and training material).\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eLicense:\u003c\/strong\u003e single-organization license; delivered electronically as a ZIP archive.\u003c\/p\u003e","brand":"Apex Global Solutions AGS","offers":[{"title":"Default Title","offer_id":56517073830228,"sku":"AGS-11-013","price":2400.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1052\/4996\/4372\/files\/DHA-Telehealth-Services-QMS-DHA-14.png?v=1784574605","url":"https:\/\/agskits.com\/products\/dha-telehealth-services-qms-dha-14","provider":"apex global solutions","version":"1.0","type":"link"}