ISO 18404 Lean & Six Sigma Management System
ISO 18404 Lean & Six Sigma Management System
Belt qualifications that hold up when a customer asks how they were awarded.
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Written by practising auditors with 20+ years in the field.
By document type
| Category | Files |
|---|---|
| Manuals | 2 |
| Policies | 1 |
| Procedures & SOPs | 11 |
| Forms & Records | 8 |
| Checklists & Audit Tools | 7 |
| Registers, Logs & Matrices | 5 |
| Training & Awareness | 2 |
| Guides & Work Instructions | 2 |
Key documents
| Reference | Document | Format |
|---|---|---|
| AGS-QM-01 | Quality Manual | Word |
| AGS-SCH-01 | Certification & Competency Scheme | Word |
| AGS-PR-04 | Six Sigma DMAIC Project Management | Word |
| AGS-PR-05 | Lean Implementation | Word |
| AGS-CL-01 | DMAIC Gate Review Checklist | Word |
| AGS-CL-03 | Black Belt Competency Checklist | Word |
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Overview
ISO 18404:2015 does two things at once. It defines the competencies required of Lean, Six Sigma and combined Lean and Six Sigma practitioners at Green Belt, Black Belt and Master Black Belt or Lean Expert level, and it sets out what an organisation must have in place to demonstrate organisational capability in continuous improvement. This package turns both halves into a deployable management system for a company building, formalising or seeking certification of a structured improvement programme.
At its centre is a certification and competency scheme fixing belt-level requirements, the assessment evidence a candidate must present, and the renewal cycle that keeps a qualification live. Procedures then run the programme: competency management and certification, training and development, project selection and prioritisation, DMAIC project management, Lean implementation, portfolio-of-evidence review, resource management, deployment metrics, management review and internal audit. Practitioners work through project charters, FMEA-based risk assessment, stakeholder analysis and a benefits tracker that validates claimed savings rather than asserting them. Gate-review and competency checklists assess DMAIC progress and each belt level separately, an organisational deployment adequacy checklist tests the programme against the standard, and certification, training, project and competency registers hold the evidence together. It suits manufacturers, service organisations and public bodies that want their Lean Six Sigma deployment verifiable rather than informal.
What this system covers
- Practitioner competence — Green Belt, Black Belt, Master Black Belt and Lean Expert requirements, assessment and renewal
- Portfolio of evidence — what a candidate submits, how it is reviewed and how belt status is maintained
- Project selection and prioritisation — a pipeline tied to business objectives rather than to local enthusiasm
- DMAIC execution — define, measure, analyse, improve and control, with a gate review at each transition
- Lean implementation — 5S and workplace audit, flow improvement and waste reduction
- Benefits validation — tracking results and reporting deployment metrics into management review
- Organisational capability — the deployment adequacy assessment ISO 18404 expects of the organisation itself
- Internal audit of the programme, with document and record control underneath it
Who it's for
Operational excellence and continuous improvement managers whose belt programme grew informally and now has to answer to someone: a customer auditing supplier capability, a group function standardising improvement across sites, or a board that wants the organisation itself assessed against ISO 18404. They finish with a common competency language, qualifications that can be defended with evidence, and a project pipeline whose results are validated before they are reported.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.
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