Overview
ISO 18404:2015 defines the competencies required of Lean, Six Sigma and combined Lean & Six Sigma practitioners — at Green Belt, Black Belt and Master Black Belt / Lean Expert levels — together with the requirements an organisation must meet to demonstrate organisational capability in continuous improvement. This documentation package translates the standard into a deployable management system for companies building or certifying a structured improvement programme. It includes a quality manual establishing the continuous-improvement governance model; a scheme section mapping ISO 18404 competency and organisational requirements; procedures for practitioner selection, training and competence evaluation, project chartering and pipeline management, DMAIC project execution, benefits tracking and programme review; forms and records for competency matrices, project charters, tollgate reviews and savings validation; audit checklists for assessing both individual competence and organisational conformity; guidance documents explaining the belt-level expectations and assessment evidence; and training materials to launch the programme. The package suits manufacturers, service organisations and public bodies that want their Lean Six Sigma deployment to be verifiable rather than informal — supporting certification of the organisation under ISO 18404, credible internal belt certification, and audit-ready evidence of improvement capability. Benefits include a common competency language, defensible practitioner qualifications, a sustained project pipeline linked to strategy, and measurable, validated financial and operational results.
Included: 38 ready-to-use, fully editable documents (manual, procedures, forms, records, checklists, guidance and training material).
License: single-organization license; delivered electronically as a ZIP archive.
From purchase to audit-ready
Buy & download instantly
Pay securely by card. Your ZIP download link appears immediately on the confirmation page and in your email.
Edit & brand as your own
Open the native Word & Excel files, add your logo and details, and adapt everything to your organisation.
Implement & get audit-ready
Roll out the manuals, procedures, forms and checklists to build a working, certification-ready system.
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
Because these are digital products delivered instantly, all sales are final once downloaded. If you have any issue with your files, contact us and we'll make it right. See our Refund Policy for full details.