Overview
Home Healthcare Services in Dubai are governed by DHA-57 (2024), the Dubai Health Authority standard that establishes quality and safety expectations for clinical care delivered in the patient's residence across the Emirate. It is designed for licensed home healthcare providers, including agencies furnishing in-home nursing, home-based physician visits, rehabilitation, and long-term supportive care outside hospital and clinic settings. The standard concentrates on comprehensive patient assessment and individualized care planning, safe medication management in the home including reconciliation and storage, competency and conduct of nurses and caregivers, infection prevention and control in non-facility environments, patient and home-environment safety assessment, and coordinated communication among the care team, patients, and families. AGS provides a turnkey Quality Management System documentation package aligned precisely to DHA-57, containing a Quality Manual, Management System Scheme and Master Document List, procedures, forms, a Record Register and Retention Schedule, verification checklists, standards-interpretation guidance, and a Mandatory Training Plan and Competency Matrix. Each document is mapped to the corresponding DHA-57 clauses, giving providers a clear line of sight from operational practice to regulatory requirement and simplifying evidence collection during inspection. Because the entire set is delivered as editable Microsoft Word files, organizations can adapt policies, care pathways, and forms to their staffing, geography, and patient population while preserving the underlying compliance structure. The result is a faster, more reliable route to DHA licensing and accreditation readiness, with reduced risk of documentation deficiencies and a consistent, standardized framework that supports safe, high-quality care delivered in the home.
Included: 56 ready-to-use, fully editable documents (manual, procedures, forms, records, checklists, guidance and training material).
License: single-organization license; delivered electronically as a ZIP archive.
From purchase to audit-ready
Buy & download instantly
Pay securely by card. Your ZIP download link appears immediately on the confirmation page and in your email.
Edit & brand as your own
Open the native Word & Excel files, add your logo and details, and adapt everything to your organisation.
Implement & get audit-ready
Roll out the manuals, procedures, forms and checklists to build a working, certification-ready system.
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
Because these are digital products delivered instantly, all sales are final once downloaded. If you have any issue with your files, contact us and we'll make it right. See our Refund Policy for full details.