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Healthcare & PharmaceuticalAGS-11-011

DHA - Home Healthcare Services (QMS), DHA-57

DHA - Home Healthcare Services (QMS), DHA-57

Home healthcare happens in a setting the provider does not control, which is why DHA-57 asks for so much of it in writing.

Regular price $990USD
Regular price USD Sale price $990USD
Taxes included.
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Written by practising auditors with 20+ years in the field.

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50 ready-to-use documents 50 Word · plus the AGS license

By document type

Total 50
CategoryFiles
Manuals2
Policies1
Procedures & SOPs15
Forms & Records15
Checklists & Audit Tools8
Registers, Logs & Matrices1
Training & Awareness4
Guides & Work Instructions4

Key documents

ReferenceDocumentFormat
AGS-QM-001Quality Manual Word
AGS-SCH-001Management System Scheme Word
AGS-CL-007Internal Audit DHA ST57 Compliance Checklist Word
AGS-PR-003Home Visit and Care Delivery Word
AGS-PR-002Patient Acceptance Assessment and Care Planning Word
AGS-F-004Individualized Care Plan Word

Overview

DHA-57 (2024) is the Dubai Health Authority standard for clinical care delivered in the patient's own residence across the Emirate. It governs licensed providers of in-home nursing, home-based physician visits, rehabilitation and long-term supportive care outside hospital and clinic settings. The standard concentrates on comprehensive patient assessment and individualised care planning, safe medication management in the home including reconciliation and storage, the competency and conduct of nurses and caregivers, infection prevention in non-facility environments, home-environment safety assessment, and coordinated communication between care team, patient and family.

The documentation is written for staff working alone in someone else's house. Procedures run from patient acceptance, assessment and care planning through home visit and care delivery, medication management, infection control, incident reporting, discharge, referral and transfer, emergency preparedness, equipment management, credentialing, audit, CAPA and complaints handling. Field records match: home environment and safety assessment, individualised care plan, home visit progress note, medication administration record and discharge plan. Checklists cover the nursing bag, the emergency kit, hand hygiene, medication safety and an internal audit mapped to DHA ST-57, all editable to your staffing and patient population.

What this system covers

  • Patient acceptance, comprehensive initial assessment and individualised care planning
  • The home visit itself, from practice guidance and nursing bag to the progress note
  • Medication management in a domestic setting, with administration records and safety checks
  • Infection prevention and hand hygiene where there is no clinical environment to rely on
  • Home environment and safety assessment, emergency preparedness and kit readiness
  • Palliative and high-risk patient care, referral, inter-facility transfer and discharge planning
  • Credentialing, privileging and competency for nurses and caregivers working unsupervised
  • Internal audit against DHA ST-57, incident review, CAPA, complaints and management review

Who it's for

Owners, nursing directors and quality managers at licensed home healthcare providers in Dubai, whether applying for a first licence, renewing one, or closing documentation gaps raised at inspection. The result is a clear line from each DHA-57 clause to the procedure and record that satisfies it, and one standard of care across every nurse, visit and home.

Everything you get

Every toolkit gives you a full set of working documents for your standard, ready to edit and use.

Editable Word and Excel

Native Microsoft files. Add your logo and adapt every document to how you work.

Instant download

Your full toolkit arrives as a ZIP the moment payment clears.

Unlimited users

One purchase covers everyone in your organisation. No per-seat fees.

Written by auditors

Built by people who run real audits, so the content matches what assessors check.

Yours to keep

One payment, perpetual licence for your organisation. No subscriptions, no renewals.

Refund guarantee

Full refund if your files are faulty, incomplete or not as described and we can't put it right

Frequently asked questions

What exactly do I receive?

A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.

Are the documents really editable?

Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.

Does this certify my organisation?

No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.

How is it delivered?

Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.

Do I get updates?

Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.

What is your refund policy?

These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.

Cannot find your standard?

Tell us which scheme you work to. We will point you to the right toolkit.

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