DOH - Clinical Laboratory Services (QMS), DHA-28

Standard reference DHA-28 defines how licensed clinical laboratories must operate within the Emirate of Dubai, United Arab Emirates, and applies to diagnostic services in public and private facilities alike. Its emphasis falls where a result is won or lost: specimen collection, labelling, transport and handling; staff qualification and demonstrated competency; participation in external quality assessment and proficiency testing; method validation and verification; internal quality control; identification and timely reporting of critical values; and the governance and integrity of the Laboratory Information System.

This set is organised the way a laboratory works, from pre-analytical through analytical to post-analytical. Standard operating procedures cover specimen collection, handling and transport, method validation and verification, internal quality control and external quality assessment, result verification and reporting, equipment calibration, laboratory safety and biohazard management, referral laboratories, risk management, personnel competency, internal audit, CAPA, management review and complaints. Behind them runs a deep register layer tracking specimen accession, critical values, validations, EQA rounds, nonconformities, incidents, equipment, referrals, risk and complaints. Quick-reference guidance covers Westgard rules, primary specimen collection, waste segregation and SOP writing, and every file is editable to your test menu, escalation pathways and nomenclature.