By document type
| Category | Files |
|---|---|
| Manuals | 2 |
| Procedures & SOPs | 16 |
| Forms & Records | 29 |
| Checklists & Audit Tools | 9 |
| Training & Awareness | 4 |
| Guides & Work Instructions | 5 |
Key documents
| Reference | Document | Format |
|---|---|---|
| AGS-HRM-01 | HRMS Quality Manual | Word |
| AGS-SCH-01 | HRMS Scheme | Word |
| AGS-QP-03 | Workforce Planning | Word |
| AGS-QP-04 | Recruitment Selection | Word |
| AGS-QP-07 | Performance Management Appraisal | Word |
| AGS-CL-01 | Integrated HRMS Internal Audit Checklist | Word |
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Overview
This Human Resources Management System sets out the policies, procedures and controls governing the full employee lifecycle: workforce planning, recruitment and selection, onboarding, contracts and terms of employment, job descriptions and organisational structure, training and competence development, performance management, remuneration and benefits, leave and attendance, disciplinary and grievance handling, health and welfare, and separation. It applies to any organisation that employs staff, and its purpose is to make workforce management consistent, fair and legally compliant rather than dependent on whoever happens to be handling the case.
Auditors and inspectors test the same things: documented HR policies, defined roles and responsibilities, competence and training records, evidence behind recruitment and appraisal decisions, adherence to applicable labour law and data-protection obligations, and confidential handling of personnel information. Where a wider management system exists, this documentation carries the people and competence requirements of ISO 9001 and aligns with the ISO 30400 series on human resource management and human capital reporting, with separate guidance for organisations working to the TQCSI HR Code. Diversity, equity and inclusion, grievance and whistle-blowing routes and workplace wellbeing carry records of their own, so the system yields objective evidence during management-system audits, labour inspections and client or accreditation assessments.
What this system covers
- Workforce planning — demand, supply and gap analysis feeding manpower requisition
- Recruitment and selection — screening and shortlisting, interview assessment, reference checks and offer
- Onboarding and induction, including pre-boarding employment documentation
- Training and competence — needs identification, annual calendar, attendance, effectiveness evaluation and skills matrix
- Performance management and appraisal
- Diversity, equity and inclusion, supported by self-assessment and dedicated training
- Communication, grievance and whistle-blowing, handled confidentially
- Legal and regulatory compliance, internal audit and management review of the HR function itself
Who it's for
For HR practitioners, line managers and senior leadership in organisations whose headcount has outgrown informal practice. The trigger is typically a competence finding in a quality audit, a labour inspection, a client assessment, or a contested dismissal that exposed how little was recorded. The end state is a controlled HR framework that evidences lawful, equitable and consistent decisions, with training and competence traceable per employee.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.




