IMS Pharmacovigilance: WHO TRS 986, 21 CFR 211
IMS Pharmacovigilance: WHO TRS 986, 21 CFR 211
Every adverse event, every aggregate report and every signal decision traceable back through a documented safety system.
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Read the guide: What Is Pharmacovigilance and How Do You Build an Inspection-Ready System?

By document type
| Category | Files |
|---|---|
| Manuals | 2 |
| Policies | 1 |
| Procedures & SOPs | 16 |
| Forms & Records | 18 |
| Checklists & Audit Tools | 6 |
| Training & Awareness | 3 |
| Guides & Work Instructions | 5 |
Key documents
| Reference | Document | Format |
|---|---|---|
| AGS-PV-MAN-01 | IMS Manual | Word |
| AGS-PV-PR-05 | ICSR Management and Expedited Reporting | Word |
| AGS-PV-PR-07 | Signal Detection and Management | Word |
| AGS-PV-PR-06 | Aggregate Safety Reports (PSUR, PBRER, DSUR) | Word |
| AGS-PV-FR-03 | Adverse Event (ICSR) Intake Form | Word |
| AGS-PV-FR-05 | Signal Tracking Log | Word |
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Overview
Pharmacovigilance carries an inspection burden of its own, and this Integrated Management System is built for the Marketing Authorisation Holders and pharmaceutical companies who have to carry it. GMP expectations, FDA 21 CFR Part 211, ISO 9001, ISO 22301, ISO 31000 and ALCOA+ are drawn into one safety-governance framework covering the full drug-safety lifecycle, with an IMS manual and policy setting safety accountability and a QPPV office defined through the leadership, roles and responsibilities procedure.
The procedures follow the work as it is actually done: individual case safety report management and expedited reporting, aggregate safety reports covering PSUR, PBRER and DSUR, signal detection and management, literature monitoring, pharmacovigilance agreements and external provider oversight, data integrity and computerised systems, deviation and CAPA, internal audit and business continuity of PV operations. The adverse event intake form, case processing and submission log, signal tracking log, literature search record and partner tracker leave a trail behind each safety decision, while checklists mirror the modules regulators inspect — ICSR quality review, ALCOA+ self-inspection, BCP activation and an inspection readiness gap review. Guidance sets out the pharmacovigilance regulatory framework, good documentation practice and an integration and compliance matrix across the standards.
What this system covers
- ICSR management and expedited reporting — intake, case processing, submission logging and reporting timeliness
- Aggregate safety reporting — PSUR, PBRER and DSUR preparation, review and record
- Signal detection and management — tracking, evaluation and the documented basis of each safety decision
- Literature monitoring — search records evidencing that monitoring is systematic rather than occasional
- QPPV office and partner oversight — roles and responsibilities, PV agreements and control of external providers
- Data integrity — ALCOA+ controls and audit trails over computerised safety records
- Continuity of PV operations — business impact analysis and BCP activation so reporting obligations survive disruption
Who it's for
QPPVs, drug-safety managers and quality heads at Marketing Authorisation Holders, generics companies and outsourced PV service providers. The usual trigger is building a pharmacovigilance system master file, an FDA or WHO inspection, or taking on safety oversight for a partner's product. You end with a PV function whose case handling, reporting timeliness and signal governance are defined, mapped to regulatory clauses and evidenced rather than reconstructed once the request arrives.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
Any of your staff, at any of your own sites. No per-seat fees.
Sector specialists author each toolkit. A principal reviewer with more than twenty years reviews it.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
If a document is wrong, missing or not as described, tell us within 14 days. We fix it or refund you.
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes, for 12 months. Fixes and revisions to this toolkit are free for 12 months from your order. Email us with your order number to get them.
What is your refund policy?
If a document is wrong, missing or not as described, tell us within 14 days of your order. We fix it or refund you. If you have not downloaded yet, we can cancel the order and refund you in full. We don't refund a change of mind after download. See the Refund policy.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.



