IMS Quality & Translation Services (ISO 9001, ISO 17100)
IMS Quality & Translation Services (ISO 9001, ISO 17100)
One integrated system carries the business discipline of ISO 9001 and the translation-specific requirements of ISO 17100 without maintaining two parallel systems.
Couldn't load pickup availability
Written by practising auditors with 20+ years in the field.
By document type
| Category | Files |
|---|---|
| Manuals | 2 |
| Policies | 1 |
| Procedures & SOPs | 14 |
| Forms & Records | 16 |
| Checklists & Audit Tools | 5 |
| Registers, Logs & Matrices | 1 |
| Training & Awareness | 3 |
| Guides & Work Instructions | 4 |
Key documents
| Reference | Document | Format |
|---|---|---|
| QM-01 | Integrated Quality Manual | Word |
| CHK-02 | ISO 17100 2015 Compliance Checklist | Word |
| PRO-TRN-02 | Translation Production Process | Word |
| GUI-03 | ISO 17100 Roles Competences and Workflow | Word |
| CHK-03 | Translation Project QA Checklist | Word |
| PRO-TRN-04 | Freelancer and Vendor Management | Word |
- Need the complete document list? Request it — same day
- Want to check the quality first? Preview free samples
Overview
This integrated management system combines ISO 9001:2015 quality management with the ISO 17100:2015 requirements for translation services, so a language-service provider governs its whole business and its production process from a single framework. An integrated quality manual sets policy and governance across both standards, a process interaction scheme shows how enquiry, production, delivery and improvement connect, and an integrated compliance matrix traces each requirement to the documentation that satisfies it.
The ISO 9001 side carries context and interested parties, risk and opportunity, documented information, competence, internal audit, management review, nonconformity and corrective action, and control of nonconforming services. The ISO 17100 side documents production in the order the standard defines it — pre-production enquiry, quotation and agreement; translation; revision by a second linguist; review; proofreading; and final verification before release — together with linguist competence records, terminology and project technology, freelancer and vendor qualification, and the confidentiality and data-protection controls clients ask about.
What this system covers
- Integrated governance — policy, manual and a compliance matrix tracing both standards to their evidence
- Pre-production control — enquiry handling, quotation, feasibility and the project specification that fixes the agreement
- The translation production process — translation, revision, review, proofreading, final verification and release
- Linguist competence and assignment — qualification evidence, competence records and the matching of translators, revisers and reviewers to work
- Freelancer and vendor management — qualification, approval, monitoring and re-evaluation of external linguists
- Project management and technology — project registers, terminology control and the tools used in delivery
- Confidentiality and data protection — client material, non-disclosure and information security
- Assurance — internal audit against both standards, management review, corrective action and a readiness gap check before assessment
Who it's for
Translation companies and language-service providers preparing for ISO 9001 and ISO 17100 assessment, standardising practice across offices and a freelance network, or answering an enterprise client that audits both quality management and the translation workflow itself. Edited to your services, languages and structure, it leaves an auditor able to follow one job from enquiry to release, and to see the same discipline in the business around it.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.
More in Quality, Excellence & Accreditation
See all 77
Innovation Management System (ISO 56001)
Quality, Excellence & Accreditation62 documents $790USD
UAE AI Award Excellence Kit 2026
Quality, Excellence & Accreditation59 documents $1,450USD
Corporate Excellence Awards Readiness System
Quality, Excellence & Accreditation48 documents $850USD