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Healthcare & PharmaceuticalAGS-23-001

Integrated Healthcare Quality, Safety & Risk Management System (ISO 7101, ISO 9001, ISO 31000)

Integrated Healthcare Quality, Safety & Risk Management System (ISO 7101, ISO 9001, ISO 31000)

A documented healthcare quality, safety and risk management system that integrates ISO 7101:2023, ISO 9001:2015 and ISO 31000:2018 into one controlled set of documents — from the integrated management system manual down to the surgical safety checklist.

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67 ready-to-use documents 67 Word · plus the AGS license

By document type

Total 67
CategoryFiles
Quality manual & master index2
Procedures21
Forms & registers26
Audit & compliance checklists9
Implementation guidance4
Training modules5

Key documents

ReferenceDocumentFormat
AGS-QM-001Integrated Management System Manual Word
AGS-PR-010Patient Safety Incident Reporting & Learning Word
AGS-PR-006Risk Management — ISO 31000 Framework Word
AGS-PR-013Infection Prevention & Control (IPC) Word
AGS-FM-011Incident Report Form Word
AGS-FM-010Risk Register Word

Overview

ISO 7101:2023 is the first certifiable international management system standard written specifically for quality in healthcare organisations. It asks for things a generic quality standard does not: patient safety incident reporting and learning, infection prevention and control, medication safety, informed consent and patient rights, and demonstrable clinical improvement. At the same time, most providers already run — or are expected to run — an ISO 9001:2015 quality management system, and accreditors increasingly expect risk management structured on ISO 31000:2018.

This toolkit resolves that overlap by integration rather than duplication. A single manual, one document-control regime, one risk method and one audit programme satisfy all three standards together. The Standards Integration Guide explains how the pieces interlock — ISO 9001 supplying the management system spine, ISO 7101 the healthcare-specific requirements, ISO 31000 the risk framework beneath both — and clause-by-clause checklists for each standard let you evidence conformity separately when auditors ask.

What this system covers

  • Forms and registers, from the risk register and CAPA log to the medication error report, competence matrix and patient satisfaction survey
  • Clause-by-clause compliance checklists for ISO 7101:2023, ISO 9001:2015 and ISO 31000:2018, plus clinical audits — hand hygiene, health-record documentation, surgical safety, facility safety rounds — and a certification readiness checklist
  • A 12-month implementation roadmap, risk matrix definitions and a documentation style guide
  • Training modules spanning all-staff awareness, risk management, incident reporting and new-staff induction

Who it's for

Hospitals, clinics, day-surgery centres, diagnostic services and long-term care providers pursuing ISO 7101:2023 certification — whether building a management system from nothing or extending an existing ISO 9001:2015 certificate into healthcare-specific territory. It is written for quality and patient safety directors, clinical governance leads, risk managers and hospital administrators, and for the consultants who implement integrated management systems on their behalf.

Everything you get

Every toolkit gives you a full set of working documents for your standard, ready to edit and use.

Editable Word and Excel

Native Microsoft files. Add your logo and adapt every document to how you work.

Instant download

Your full toolkit arrives as a ZIP the moment payment clears.

Unlimited users

One purchase covers everyone in your organisation. No per-seat fees.

Written by auditors

Built by people who run real audits, so the content matches what assessors check.

Yours to keep

One payment, perpetual licence for your organisation. No subscriptions, no renewals.

Refund guarantee

Full refund if your files are faulty, incomplete or not as described and we can't put it right

Frequently asked questions

What exactly do I receive?

A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.

Are the documents really editable?

Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.

Does this certify my organisation?

No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.

How is it delivered?

Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.

Do I get updates?

Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.

What is your refund policy?

These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.

Cannot find your standard?

Tell us which scheme you work to. We will point you to the right toolkit.

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