Overview
Launched in October 2022, the ISQua External Evaluation Association's Guidelines and Standards for Quality and Patient Safety Training Programmes (1st Edition) extend international accreditation to the education programmes that build quality-improvement and patient-safety capability in health systems — programmes run by accreditation bodies, universities, health authorities and training institutes. The standards cover programme governance and management, curriculum design grounded in current quality and patient-safety science, educator competence, learner assessment, learning environment and resources, and programme evaluation and improvement. This package provides a ready-made management system for organisations seeking accreditation of such programmes. It comprises a quality manual defining programme governance, scope and quality objectives; a scheme section mapping the 1st Edition standards and criteria to programme operations; procedures for curriculum development and periodic review, faculty selection and development, learner admission and support, teaching delivery across modalities, assessment design and moderation, feedback and complaint handling, records management, and annual programme evaluation; forms and record templates including curriculum maps, session plans, assessment rubrics, learner records and evaluation reports; self-assessment checklists per standard; guidance documents interpreting evidence requirements; and training materials for programme teams. The package accelerates accreditation readiness, assures funders and health systems of programme quality, and — most importantly — strengthens the pipeline of professionals equipped to deliver measurable improvements in patient safety and care quality.
Included: 37 ready-to-use, fully editable documents (manual, procedures, forms, records, checklists, guidance and training material).
License: single-organization license; delivered electronically as a ZIP archive.
From purchase to audit-ready
Buy & download instantly
Pay securely by card. Your ZIP download link appears immediately on the confirmation page and in your email.
Edit & brand as your own
Open the native Word & Excel files, add your logo and details, and adapt everything to your organisation.
Implement & get audit-ready
Roll out the manuals, procedures, forms and checklists to build a working, certification-ready system.
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
Because these are digital products delivered instantly, all sales are final once downloaded. If you have any issue with your files, contact us and we'll make it right. See our Refund Policy for full details.