By document type
| Category | Files |
|---|---|
| Manuals | 1 |
| Procedures & SOPs | 19 |
| Plans & Programmes | 1 |
| Forms & Records | 28 |
| Checklists & Audit Tools | 8 |
| Registers, Logs & Matrices | 3 |
| Training & Awareness | 3 |
| Guides & Work Instructions | 5 |
Key documents
| Reference | Document | Format |
|---|---|---|
| AGS-QM-01 | Hotel Food Safety Manual | Word |
| AGS-SCH-01 | Hotel HACCP Plan & Study | Word |
| AGS-CHK-01 | Internal Audit Checklist (FSMS - HACCP) | Word |
| AGS-CHK-02 | Daily CCP Monitoring Checklist (Catering) | Word |
| AGS-SOP-14 | Cooking, Cooling & Reheating | Word |
| AGS-SOP-13 | Allergen Management | Word |
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Overview
A hotel runs several food businesses at once. Restaurant kitchens, banqueting at volume, a buffet on open display, room service, bars, minibar stock and a staff dining room each work to their own rhythm, yet share one general manager and one online reputation. This HACCP-based system is written to harmonise them, so a control that holds in the main kitchen holds equally on the banquet floor.
Built on the Codex Alimentarius seven principles and twelve steps, it covers prerequisite programmes, full hazard analysis, CCP identification, critical limits, monitoring, corrective action, verification and record-keeping, through a hotel HACCP plan and study written for multi-outlet, multi-cuisine operations. The hotel food safety manual carries group policy and the HACCP team; procedures and forms enforce consistent temperature control, allergen management and CCP monitoring across outlets; checklists convert the plan into daily routines at each kitchen and service point. Induction and training material is pitched for a large, multilingual workforce, because a brand auditor asks for evidence of competence after the records.
What this system covers
- Buffet and banquet service — set-up, display and holding temperatures, replenishment and protection of open food.
- Room service and in-room dining, with trolley and delivery checks for food that travels the property.
- Cooking, cooling and reheating under cook, hold, chill and reheat guidance, with daily CCP monitoring and allergen management across multi-cuisine kitchens.
- Goods receiving, storage and cold chain logging, with supplier approval and purchasing control.
- Glass and brittle-plastic control in bars and service areas, alongside cleaning, sanitation and pest control.
- Outlet opening and closing, site hygiene and GMP inspection, internal audit, traceability and recall.
Who it's for
Food and beverage directors, executive chefs and hygiene managers in hotels and resorts facing a brand-standard or franchise requirement, tour-operator and corporate-client due diligence, a municipal inspection, or a certification project. Edit the outlets, menus and service styles into the plan, and the property gains one framework, the same CCP evidence from banqueting to room service, and the training records beside it.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.




