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Healthcare & PharmaceuticalAGS-09-004

ISO 13485-2016-Medical QMS

ISO 13485-2016-Medical QMS

Design input through to post-market feedback, held in one medical device quality system.

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Written by practising auditors with 20+ years in the field.

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102 ready-to-use documents 102 Word · plus the AGS license

By document type

Total 102
CategoryFiles
Manuals1
Procedures & SOPs29
Plans & Programmes1
Forms & Records60
Checklists & Audit Tools2
Registers, Logs & Matrices1
Training & Awareness4
Guides & Work Instructions4

Key documents

ReferenceDocumentFormat
QM-01Quality Manual Word
PRO-SYS-13Procedure for Hazard Analysis (Risk Management) Word
PRO-SYS-06Procedure for Corrective and Preventive Action (CAPA) Word
PRO-SYS-09Procedure for Validation of Sterilization Process Word
CL-SYS-01Clause-Wise Internal Audit Questionnaire Word
CL-SYS-02Department-Wise Internal Audit Questionnaire Word

Overview

ISO 13485:2016 sets out the requirements for a quality management system covering the design, development, production, installation and servicing of medical devices and related services. It is used by device manufacturers, suppliers of components and materials, sterilisation providers and distributors, whatever their size or type, and every requirement bends towards one end: that devices consistently meet customer and applicable regulatory requirements, with patient safety and product effectiveness as the overriding emphasis.

Built on the ISO 9001 process approach, ISO 13485 presses harder on regulatory compliance, on risk management applied throughout product realisation, and on keeping processes documented. Its requirements run through management responsibility and a documented QMS; design and development controls and the medical device file; document and record control; risk management aligned with ISO 14971 principles; control of production and service provision, including cleanliness, contamination control and sterilisation where applicable; validation of processes and software; identification and traceability of devices; and complaints, adverse-event reporting, corrective and preventive action and post-market feedback. It sits beneath the frameworks that decide market access — the EU Medical Device Regulation, the FDA Quality System Regulation and the requirements underpinning the Medical Device Single Audit Program — and certification is granted by an accredited body after audit, then held through surveillance and recertification.

What this system covers

  • Design and development control — design plan, design review, verification and validation, and the device file
  • Hazard analysis and risk management through product realisation on ISO 14971 principles
  • Sterilisation and cleanliness — sterilisation process validation, biological indicator checks and temperature records
  • Production, engineering, stores, installation and servicing, each defined as a controlled process
  • Identification and traceability of devices, with control and disposal of non-conforming product
  • Customer feedback, complaints, medical practitioner feedback and corrective and preventive action
  • Purchasing and supplier control, preventive maintenance and breakdown history
  • Internal audit by clause and by department, competency matrices and management review

Who it's for

Regulatory affairs and quality managers at device manufacturers, contract producers and component suppliers needing a certifiable system standing up before a notified body assessment, an MDSAP audit or a customer's regulatory due diligence. They end with design controls, risk files and post-market processes written down and cross-referenced, ready for their own device data and process limits.

Everything you get

Every toolkit gives you a full set of working documents for your standard, ready to edit and use.

Editable Word and Excel

Native Microsoft files. Add your logo and adapt every document to how you work.

Instant download

Your full toolkit arrives as a ZIP the moment payment clears.

Unlimited users

One purchase covers everyone in your organisation. No per-seat fees.

Written by auditors

Built by people who run real audits, so the content matches what assessors check.

Yours to keep

One payment, perpetual licence for your organisation. No subscriptions, no renewals.

Refund guarantee

Full refund if your files are faulty, incomplete or not as described and we can't put it right

Frequently asked questions

What exactly do I receive?

A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.

Are the documents really editable?

Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.

Does this certify my organisation?

No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.

How is it delivered?

Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.

Do I get updates?

Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.

What is your refund policy?

These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.

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