Overview
ISO/IEC 19770-1, including Amendment 1:2024, specifies requirements for an IT Asset Management (ITAM) system, providing a framework for the effective governance and control of software, hardware and related technology assets throughout their life cycle. Its purpose is to enable organizations to demonstrate responsible management of IT assets, support compliance with licensing and contractual obligations, optimize costs and reduce risk. The scope applies to organizations of all types and sizes that acquire, deploy, manage and dispose of IT assets, and it is intended for IT asset managers, procurement and finance functions, security and compliance teams, auditors and executives accountable for technology spend and risk. The standard adopts the Annex SL high-level structure, with clauses addressing organizational context, leadership, planning, support, operation, performance evaluation and improvement, and it applies the Plan-Do-Check-Act cycle to drive continual improvement. It defines requirements for asset management processes covering the full life cycle, from acquisition and deployment through operation, maintenance and retirement, together with the management of relevant data, records and controls. Amendment 1:2024 refreshes and clarifies certain requirements to keep the standard aligned with contemporary practice. It forms part of the wider ISO/IEC 19770 family, which includes tagging and identification specifications such as software identification tags, and it integrates naturally with related management systems including ISO/IEC 27001 for information security and ISO/IEC 20000-1 for service management, given the shared Annex SL foundation. The main benefits include reduced software licensing and audit exposure, improved cost control, better security through visibility of assets, stronger data for decision-making and support for sustainability and disposal obligations. Organizations may pursue accredited certification, in which an independent certification body audits the ITAM system for conformity and issues a certificate typically valid for three years, subject to surveillance audits and recertification, demonstrating disciplined and defensible management of IT assets.
Included: 76 ready-to-use, fully editable documents (manual, procedures, forms, records, checklists, guidance and training material).
License: single-organization license; delivered electronically as a ZIP archive.
From purchase to audit-ready
Buy & download instantly
Pay securely by card. Your ZIP download link appears immediately on the confirmation page and in your email.
Edit & brand as your own
Open the native Word & Excel files, add your logo and details, and adapt everything to your organisation.
Implement & get audit-ready
Roll out the manuals, procedures, forms and checklists to build a working, certification-ready system.
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
Because these are digital products delivered instantly, all sales are final once downloaded. If you have any issue with your files, contact us and we'll make it right. See our Refund Policy for full details.