Overview
ISO/IEC 17043 specifies the general requirements for the competence of proficiency testing providers and for the development and operation of proficiency testing schemes. Proficiency testing evaluates participant performance against pre-established criteria through interlaboratory comparisons, and it is a key tool for laboratories, inspection bodies, and other conformity-assessment participants to demonstrate and monitor the validity of their results. The standard applies to organizations that design and deliver proficiency testing schemes across all technical fields, including testing, calibration, measurement, examination, and inspection. It sets out requirements for impartiality, requiring providers to identify and manage threats to objectivity, and for confidentiality regarding participant data and results. Competence requirements address the qualifications of personnel, the technical soundness of scheme design, the preparation, homogeneity, and stability of proficiency test items, the statistical design and evaluation of results, the assignment of values, and the determination of performance criteria. The standard also covers structural, resource, process, and management-system requirements, including subcontracting, reporting, and the handling of complaints and appeals. As part of the ISO/IEC 17000 series of conformity-assessment standards, ISO/IEC 17043 complements ISO/IEC 17025 and other standards by providing the means through which laboratories satisfy requirements to assure the validity of their results and demonstrate ongoing competence. Accreditation bodies operating under ISO/IEC 17011, often within the ILAC arrangement, accredit proficiency testing providers against ISO/IEC 17043. The main benefits include objective, external evidence of laboratory competence, early detection of measurement problems, support for accreditation and regulatory requirements, and improved comparability of results across participants. Accreditation to ISO/IEC 17043 confirms that a proficiency testing provider operates competently and impartially, strengthening confidence in the interlaboratory comparisons used throughout the conformity-assessment system.
Included: 111 ready-to-use, fully editable documents (manual, procedures, forms, records, checklists, guidance and training material).
License: single-organization license; delivered electronically as a ZIP archive.
From purchase to audit-ready
Buy & download instantly
Pay securely by card. Your ZIP download link appears immediately on the confirmation page and in your email.
Edit & brand as your own
Open the native Word & Excel files, add your logo and details, and adapt everything to your organisation.
Implement & get audit-ready
Roll out the manuals, procedures, forms and checklists to build a working, certification-ready system.
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
Because these are digital products delivered instantly, all sales are final once downloaded. If you have any issue with your files, contact us and we'll make it right. See our Refund Policy for full details.
