By document type
| Category | Files |
|---|---|
| Manuals | 3 |
| Policies | 1 |
| Procedures & SOPs | 20 |
| Forms & Records | 17 |
| Checklists & Audit Tools | 10 |
| Registers, Logs & Matrices | 1 |
| Training & Awareness | 2 |
| Guides & Work Instructions | 2 |
Key documents
| Reference | Document | Format |
|---|---|---|
| AGS-QM-01 | Quality Manual | Word |
| AGS-CHK-01 | CBAHI Readiness Master Checklist | Word |
| AGS-CHK-10 | Essential Safety Requirements (ESR) Checklist | Word |
| AGS-PRC-18 | Immunization and Cold Chain Management | Word |
| AGS-PRC-17 | Emergency Services, Triage and CPR Readiness | Word |
| AGS-PRC-11 | Infection Prevention and Control | Word |
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Overview
The CBAHI National Primary Healthcare Standards, 2017 Edition, are issued by the Saudi Central Board for Accreditation of Healthcare Institutions, the national accreditation authority of the Kingdom of Saudi Arabia, and this system is built for primary healthcare centres delivering community-based, first-contact care. Where a hospital standard concentrates on the acute episode, this one concentrates on continuity: chronic disease management for conditions such as diabetes and hypertension, maternal and child health, immunisation programmes and coordinated referral to higher levels of care, alongside patient rights and medication safety.
Procedures follow that agenda directly: patient assessment and care planning, referral management, immunisation and cold chain management, emergency services with triage and CPR readiness, and internal audit with CBAHI self-assessment. The daily records a clinic runs on are here too, from temperature logs to hand-hygiene observation, with checklists for clinic opening, crash cart, pharmacy inspection and the Essential Safety Requirements. An implementation roadmap and a mock survey guide set the order of work.
What this system covers
- Chronic disease management: structured assessment, care planning and follow-up for diabetes and hypertension
- Maternal and child health services, and community health education and promotion
- Immunisation and cold chain management, with vaccine handling and temperature logging
- Referral management and coordination with higher levels of care, with a documented referral record
- Emergency readiness in a clinic setting: triage, CPR, crash cart and fire and life safety checks
- Medication safety and pharmacy inspection, including medication error and near-miss reporting
- Infection prevention and control, healthcare waste management, equipment maintenance and safety rounds
- Health records, internal audit and CBAHI self-assessment, and occurrence variance reporting
Who it's for
Centre directors and the quality teams responsible for groups of primary healthcare centres in Saudi Arabia, preparing for a CBAHI survey or an inspection against the Essential Safety Requirements. The difficulty is rarely one centre; it is holding the same standard across many small sites with rotating staff. One documented system means assessment, immunisation, referral and incident handling are recorded the same way at every site, against the 2017 standards.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.




