By document type
| Category | Files |
|---|---|
| Manuals | 2 |
| Policies | 1 |
| Procedures & SOPs | 14 |
| Forms & Records | 13 |
| Checklists & Audit Tools | 6 |
| Registers, Logs & Matrices | 4 |
| Training & Awareness | 2 |
| Guides & Work Instructions | 2 |
Key documents
| Reference | Document | Format |
|---|---|---|
| AGS-CHK-01 | Master Assessment Checklist - Botswana Hospital Standards V2 | Word |
| AGS-QM-01 | Quality Manual | Word |
| AGS-SCH-01 | Hospital Accreditation Scheme | Word |
| AGS-POL-01 | Integrated Management System Policy | Word |
| AGS-GD-01 | Guidance for Applicant Hospitals | Word |
| AGS-GD-02 | Guidance for Assessors | Word |
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Overview
The Council for Health Service Accreditation of Southern Africa (COHSASA) is the recognised accreditation body for health-service quality across the region, and the Botswana Hospital Standards, Version 2, are the criteria it applies to general and acute-care hospitals in Botswana. Version 2 is a whole-facility standard, reaching from organisational governance and patient rights through the continuum of assessment and care, medication management, infection prevention and perioperative services to environmental safety, staff competence and emergency preparedness.
This library documents the accreditation cycle end to end. Above a Hospital Accreditation Scheme sit a Quality Manual and an Integrated Management System Policy; beneath them run procedures for application and contract review, assessment planning and execution, the accreditation decision, surveillance, reassessment, suspension and withdrawal, complaints and appeals, impartiality and assessor qualification, with the standing controls over documented information, internal audit, management review and corrective action. A Master Assessment Checklist written against the Botswana Hospital Standards V2 anchors self-assessment, and separate guidance speaks to applicant hospitals and to assessors, each file editable and ready to brand.
What this system covers
- Governance and leadership, patient rights and ethical care, and the continuum of assessment and care
- Medication and pharmaceutical management with infection prevention across wards and departments
- Surgical, anaesthetic and perioperative services, with facilities, engineering and environmental safety
- Application and contract review, assessment planning and execution, and the accreditation decision
- Surveillance, reassessment, suspension and withdrawal, with complaints and appeals on the record
- Impartiality and conflict of interest, confidentiality and information security
- Human resource management, staff and assessor competence, and mandatory training
- Quality improvement, patient safety, health information and emergency preparedness
Who it's for
Hospital quality managers, accreditation coordinators and scheme administrators working to the COHSASA hospital standards in Botswana and the wider Southern African region, usually with a facilitation visit or an external survey already in the diary. They end with a controlled set tied to the Version 2 criteria one at a time, and self-assessment tools to test readiness before the surveyors arrive.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.




