By document type
| Category | Files |
|---|---|
| Manuals | 2 |
| Policies | 1 |
| Procedures & SOPs | 14 |
| Forms & Records | 15 |
| Checklists & Audit Tools | 10 |
| Registers, Logs & Matrices | 2 |
| Training & Awareness | 2 |
| Guides & Work Instructions | 4 |
Key documents
| Document | Format |
|---|---|
| AGS-QM-01 ظ¤ Integrated Management System Manual | Word |
| AGS-SCH-01 ظ¤ Compliance Scheme Overview DHA ST-11 | Word |
| AGS-CL-10 ظ¤ Licensing Readiness Inspection Checklist | Word |
| AGS-CL-05 ظ¤ Infection Control Audit Checklist | Word |
| AGS-PR-07 ظ¤ Infection Prevention and Control Procedure | Word |
| AGS-PR-09 ظ¤ Medication Management Procedure | Word |
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Overview
DHA-11 is the Dubai Health Authority standard governing clinics that operate inside nurseries and early-learning centres, setting the requirements for child-focused health services delivered on the premises of childcare and early-education facilities throughout Dubai. It turns on routine child health screening and growth monitoring, verified immunisation records, surveillance of communicable disease with proper exclusion and notification, first aid and emergency preparedness for paediatric incidents, safeguarding and child protection, hygiene and infection control, and structured communication with parents and onward referral.
The documentation converts those obligations into everyday routine. Procedures address registration and licensure, facility and environment requirements, isolation room management, medication management, health records and informed consent, incident reporting, emergency response and transfer, parent and guardian notification, communicable disease exclusion and notification, equipment maintenance, and training and competency. The records a nursery clinic actually keeps are here too: child health record, immunisation record, medication administration record, first aid and treatment register and isolation room use log. Guidance behind them covers notifiable diseases, exclusion decisions, infection prevention and hand hygiene.
What this system covers
- Child health screening and growth monitoring, with immunisation records maintained and verified
- Communicable disease surveillance, exclusion decisions, parental notification and reporting of notifiable conditions
- Isolation room readiness and use, from daily check through to logged occupancy
- Infection prevention in a childcare setting, covering hand hygiene, PPE and environmental hygiene
- Paediatric first aid, emergency response, and referral or transfer to a higher level of care
- Medication administration with informed consent from a parent or guardian
- Clinic equipment and supplies, and the daily opening and closing routine
- Staff onboarding, competency and readiness for a licensing inspection
Who it's for
Nursery and early-learning-centre operators in Dubai, the nurses staffing their clinics and the consultants who prepare them, typically at first DHA licensing, a licence renewal or a scheduled inspection. The outcome is a child-centred clinic that can show a regulator, and a parent, exactly how a case was screened, treated, excluded, notified and referred.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.




