ISO-IEC 17065 Certification Management System
ISO-IEC 17065 Certification Management System
A conformity mark on a product is a promise, and ISO/IEC 17065 defines what has to sit behind it.
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Written by practising auditors with 20+ years in the field.
By document type
| Category | Files |
|---|---|
| Manuals | 2 |
| Policies | 6 |
| Procedures & SOPs | 12 |
| Forms & Records | 16 |
| Checklists & Audit Tools | 5 |
| Registers, Logs & Matrices | 3 |
Key documents
| Reference | Document | Format |
|---|---|---|
| AGS-QM-01 | Quality Manual | Word |
| AGS-SCH-01 | Certification Scheme | Word |
| AGS-POL-02 | Impartiality Policy | Word |
| AGS-PRO-03 | Evaluation — Audit, Inspection and Testing | Word |
| AGS-PRO-04 | Review and Certification Decision | Word |
| AGS-CHK-05 | ISO-IEC 17065 Internal Audit Checklist | Word |
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Overview
Certifying a product is not the same discipline as certifying a management system. ISO/IEC 17065 sets the requirements for bodies that certify products, processes and services, and it is used across construction materials, electrical goods, food and sustainability programmes — anywhere conformity has to be confirmed by an independent party. It runs the cycle from application and contract review, through evaluation and the certification decision, into surveillance and recertification, and on to suspension, reduction, withdrawal or termination and the control of certificates and marks of conformity.
Evaluation under this standard is deliberately broad. Audit, inspection and testing can each feed a certification decision, including work outsourced to bodies operating under ISO/IEC 17025 or ISO/IEC 17020, so the outsourcing and sampling controls matter as much as the audit itself. Impartiality is managed against threats from ownership, relationships and consultancy, and the scheme itself must be non-discriminatory and accessible to applicants of any size. Competence is evaluated and authorised for each role in evaluation, review and decision, while a clause-by-clause compliance matrix and registers show an accreditation body operating under ISO/IEC 17011, generally within the IAF framework, where each requirement is met.
What this system covers
- Application, contract review and determination of audit time before evaluation begins
- Evaluation by audit, inspection and testing, including outsourced work relied upon for the decision
- Review and certification decision — evidence review, decision records and the certificate of conformity
- Surveillance, recertification, and suspension, reduction, withdrawal or termination of certification
- Impartiality and risk management, non-discrimination and accessibility, confidentiality and information security
- Sampling of certified products, processes and services
- Clause-by-clause compliance mapping, registers and internal audit of the certification body itself
Who it's for
Suited to a certification body building a product, process or service scheme from the ground up, and to a scheme owner formalising one ahead of an accreditation assessment against ISO/IEC 17065. It fits smaller bodies especially, where one or two people carry the scheme and the separation of evaluation from decision, the competence authorisations and the registers all have to exist independently of them. You finish with the application-to-decision trail documented and mapped clause by clause.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.
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