Overview
Developed by Joint Commission International (JCI), a globally recognized accreditation body applied across diverse jurisdictions worldwide, the Laboratory Management System (LMS) standards set an internationally benchmarked framework for laboratory quality and safety. This AGS package is designed for clinical and pathology laboratories seeking to operate to JCI expectations, whether as standalone laboratories or as departments within accredited hospitals. It addresses the total testing process end to end, encompassing pre-analytical, analytical, and post-analytical activities, alongside the quality management infrastructure JCI emphasizes, including defined quality indicators and performance measurement, laboratory safety and biosafety, competency assessment, equipment and reagent management, quality control, results reporting, and continuous improvement driven by data. The package provides a complete controlled-document set consisting of a Quality Manual, a Management System Scheme with a Master Document List, procedures, forms, a Record Register and Retention Schedule, verification checklists, standards-interpretation guidance, and a Mandatory Training Plan with a Competency Matrix, all cross-referenced to the relevant JCI laboratory requirements so that documentary evidence maps cleanly to what surveyors examine. Each document is delivered as an editable Microsoft Word file, allowing quality managers and laboratory directors to configure scope, indicators, thresholds, and local processes to their own environment while retaining structural conformity with the standard. By grounding daily operations in JCI-aligned documentation, the package shortens the path to accreditation, standardizes practice against an international benchmark, reinforces patient safety and result reliability, and equips laboratories with a maintainable system for sustaining compliance between accreditation surveys.
Included: 40 ready-to-use, fully editable documents (manual, procedures, forms, records, checklists, guidance and training material).
License: single-organization license; delivered electronically as a ZIP archive.
From purchase to audit-ready
Buy & download instantly
Pay securely by card. Your ZIP download link appears immediately on the confirmation page and in your email.
Edit & brand as your own
Open the native Word & Excel files, add your logo and details, and adapt everything to your organisation.
Implement & get audit-ready
Roll out the manuals, procedures, forms and checklists to build a working, certification-ready system.
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
Because these are digital products delivered instantly, all sales are final once downloaded. If you have any issue with your files, contact us and we'll make it right. See our Refund Policy for full details.