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Healthcare & PharmaceuticalAGS-11-020

JCI - Laboratory Management System (LMS)

JCI - Laboratory Management System (LMS)

Every result a laboratory releases is only as defensible as the process that produced it.

Regular price $2,490USD
Regular price USD Sale price $2,490USD
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Written by practising auditors with 20+ years in the field.

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45 ready-to-use documents 45 Word · plus the AGS license

By document type

Total 45
CategoryFiles
Manuals2
Policies1
Procedures & SOPs14
Forms & Records15
Checklists & Audit Tools8
Training & Awareness2
Guides & Work Instructions3

Key documents

ReferenceDocumentFormat
AGS-QM-01Laboratory Quality Manual Word
AGS-POL-01Quality & Patient Safety Policy Word
AGS-SOP-08Pre-Analytical Process Word
AGS-SOP-09Analytical Process & Quality Control Word
AGS-SOP-10Post-Analytical Process & Result Reporting Word
AGS-CHK-07JCI Accreditation Readiness Self-Assessment Word

Overview

The Laboratory Management System (LMS) standards published by Joint Commission International set an internationally benchmarked framework for laboratory quality and safety, applied across diverse jurisdictions and used by clinical and pathology laboratories running standalone or as departments inside an accredited hospital. The framework tracks the total testing process end to end — pre-analytical, analytical and post-analytical — and wraps it in the quality infrastructure JCI emphasises: defined quality indicators and performance measurement, laboratory safety and biosafety, competency assessment, equipment and reagent management, quality control, results reporting, and improvement driven by data.

The documentation is organised the way a laboratory works. Standard operating procedures separate the three phases of testing, then sit alongside equipment management and calibration, staff qualification and competency, laboratory safety and facility management, infection prevention, risk management, complaints and client satisfaction, and the control of documents and records. Evidence is captured where it is generated: internal quality control logs, specimen rejection records, temperature monitoring, critical value notification, calibration and maintenance history. Checklists cover pre-analytical acceptance, equipment verification, safety inspection and internal audit against JCI, while separate guidance addresses JCI terminology, SOP writing and the setting of quality indicators, so scope and thresholds tune to your own test menu.

What this system covers

  • Pre-analytical control — specimen acceptance criteria and documented rejection.
  • Analytical process and quality control — internal quality control recording and run acceptance.
  • Post-analytical reporting — result release and critical value notification.
  • Equipment and environment — calibration, maintenance, verification and temperature monitoring.
  • Laboratory safety and biosafety — safety inspection and prevention and control of infections.
  • Staff qualification and competency — onboarding, training and competency assessment.
  • Quality indicators and KPIs — indicator definition, measurement and management review.
  • Complaints and improvement — occurrence reporting, CAPA, client satisfaction and internal audit.

Who it's for

Laboratory directors, quality managers and safety officers bringing a clinical or pathology laboratory up to JCI expectations, whether as an accreditation project of its own or as one department examined inside a hospital-wide survey. The end state is documentation that maps onto what surveyors examine, result reliability resting on recorded control rather than habit, and a system maintainable between surveys rather than rebuilt for each one.

Everything you get

Every toolkit gives you a full set of working documents for your standard, ready to edit and use.

Editable Word and Excel

Native Microsoft files. Add your logo and adapt every document to how you work.

Instant download

Your full toolkit arrives as a ZIP the moment payment clears.

Unlimited users

One purchase covers everyone in your organisation. No per-seat fees.

Written by auditors

Built by people who run real audits, so the content matches what assessors check.

Yours to keep

One payment, perpetual licence for your organisation. No subscriptions, no renewals.

Refund guarantee

Full refund if your files are faulty, incomplete or not as described and we can't put it right

Frequently asked questions

What exactly do I receive?

A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.

Are the documents really editable?

Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.

Does this certify my organisation?

No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.

How is it delivered?

Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.

Do I get updates?

Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.

What is your refund policy?

These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.

Cannot find your standard?

Tell us which scheme you work to. We will point you to the right toolkit.

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