Overview
Joint Commission International's standards for Medical Transport Organizations (2nd Edition) provide a globally recognized accreditation framework for entities that transport patients between and beyond healthcare facilities, applied internationally rather than within a single jurisdiction. The standards target medical transport organizations operating ground and air ambulance services, including inter-facility transfer providers and emergency and non-emergency patient movement operations. They emphasize safe and structured patient handover and communication at every point of transfer, readiness and maintenance of vehicles, aircraft, medical equipment, and supplies, the competency, credentialing, and ongoing training of clinical and driving or flight crews, and the safe delivery of in-transit clinical care including monitoring, medication administration, and management of deterioration during transport. They also address organizational leadership, quality improvement, infection prevention, and coordination with sending and receiving facilities. AGS offers a full Quality Management System documentation package mapped to the JCI Medical Transport Organizations 2nd Edition standards, including a Quality Manual, Management System Scheme and Master Document List, procedures, forms, a Record Register and Retention Schedule, verification checklists, standards-interpretation guidance, and a Mandatory Training Plan and Competency Matrix. Each element is cross-referenced to the applicable JCI chapters and requirements, enabling organizations to trace policies and evidence directly to the standard during survey preparation. Because every file is an editable Microsoft Word document, transport providers can adapt content to their fleet, service mix, and regional context while preserving JCI alignment. The package shortens the path to JCI accreditation, strengthens audit readiness, and supports consistently safe, high-quality patient transport.
Included: 56 ready-to-use, fully editable documents (manual, procedures, forms, records, checklists, guidance and training material).
License: single-organization license; delivered electronically as a ZIP archive.
From purchase to audit-ready
Buy & download instantly
Pay securely by card. Your ZIP download link appears immediately on the confirmation page and in your email.
Edit & brand as your own
Open the native Word & Excel files, add your logo and details, and adapt everything to your organisation.
Implement & get audit-ready
Roll out the manuals, procedures, forms and checklists to build a working, certification-ready system.
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
Because these are digital products delivered instantly, all sales are final once downloaded. If you have any issue with your files, contact us and we'll make it right. See our Refund Policy for full details.