JCI - Medical Transport Organisations (QMS)

JCI Medical Transport Organizations, 2nd Edition, is the accreditation framework for organisations that move patients between and beyond healthcare facilities: ground and air ambulance services, inter-facility transfer providers, and emergency and non-emergency patient movement operations. Joint Commission International applies it internationally rather than within a single jurisdiction. Its weight falls on structured handover at every point of transfer, readiness and maintenance of vehicles, aircraft, medical equipment and supplies, the competency, credentialing and training of clinical and driving or flight crews, and safe care in transit — monitoring, medication administration and managing a patient who deteriorates en route.

The documentation is arranged around an operational shift rather than a filing cabinet. Dispatch and call handling and safe vehicle operations sit beside patient assessment and care during transport, handover, patient identification, high-alert medication safety and fall prevention. A patient care record and an SBAR handover form capture what was done and passed on, consent and refusal of transport is recorded rather than remembered, and daily readiness, equipment, response bag and pre-departure checklists give a crew a routine before wheels move. Above that sit internal audit, management review, sentinel event reporting with CAPA and risk management, with an IPSG field guide written for crews.