By document type
| Category | Files |
|---|---|
| Manuals | 2 |
| Policies | 1 |
| Procedures & SOPs | 14 |
| Forms & Records | 17 |
| Checklists & Audit Tools | 10 |
| Registers, Logs & Matrices | 1 |
| Training & Awareness | 3 |
| Guides & Work Instructions | 3 |
Key documents
| Reference | Document | Format |
|---|---|---|
| AGS-QM-01 | Quality Manual | Word |
| AGS-SCH-01 | Management System Scheme | Word |
| AGS-CHK-01 | NABH Gap Assessment | Word |
| AGS-CHK-02 | Surgical Safety WHO adapted | Word |
| AGS-CHK-03 | Hand Hygiene IPC Audit | Word |
| AGS-CHK-09 | Crash Cart Check | Word |
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Overview
A quality management system for hospitals in India under the NABH Hospital Standards, 6th Edition (2025), issued by the National Accreditation Board for Hospitals and Healthcare Providers, the Quality Council of India board that is India's principal hospital accreditation authority. Patient-centred and organisation-centred standards divide the edition, and the documentation follows that division: a Quality Manual and Management System Scheme fix scope and governance, while procedures run chapter by chapter against AAC, COP, MOM, PRE, IPC, PSQ, ROM, FMS, HRM and IMS.
Beneath them sits the evidence an assessor asks to see: inpatient assessment, informed consent, medication orders, adverse drug reaction reporting, discharge summaries, transfer and referral, alongside ward-level audits of hand hygiene, medication storage, crash-cart readiness and facility safety rounds. Document control, incident and CAPA handling, internal audit and management review hold it together between assessments, while a scoring guide interprets objective elements and KPI guidance frames measurable clinical outcomes. Every file stays editable for local protocols and terminology.
What this system covers
- Access, assessment and continuity of care (AAC) — inpatient assessment, transfer and referral, discharge
- Care of patients (COP) — high-risk and vulnerable groups, WHO-adapted surgical safety verification, crash-cart readiness
- Management of medication (MOM) — prescribing and orders, storage conditions, adverse drug reaction reporting
- Patient rights and education (PRE) — consent, complaints and feedback, rights compliance auditing
- Hospital infection control (IPC) — hand hygiene auditing and infection prevention across clinical areas
- Patient safety and quality improvement (PSQ) — incident reporting, corrective and preventive action, KPIs against patient-safety objectives
- Governance, facilities, workforce and information (ROM, FMS, HRM, IMS) — management review, safety rounds, credentialing and medical record retention
Who it's for
Quality managers, NABH coordinators and medical superintendents in Indian hospitals preparing for pre-assessment or final assessment, and consultants running accreditation projects across sites. The trigger is a booked assessment or a gap review showing how much of the documented system is missing. The hospital arrives with a controlled library tracing each policy, record and checklist back to the standard and objective element it addresses.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.




