Results-Based Leadership Management System
Results-Based Leadership Management System
A defensible route from a candidate's application to a Results-Based Leadership certificate, and to its withdrawal when the evidence no longer supports it.
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Written by practising auditors with 20+ years in the field.
By document type
| Category | Files |
|---|---|
| Manuals | 1 |
| Policies | 1 |
| Procedures & SOPs | 13 |
| Forms & Records | 17 |
| Checklists & Audit Tools | 10 |
| Registers, Logs & Matrices | 1 |
| Training & Awareness | 2 |
| Guides & Work Instructions | 3 |
Key documents
| Reference | Document | Format |
|---|---|---|
| AGS-QM-01 | Quality Manual | Word |
| AGS-POL-01 | Results-Based Leadership Policy | Word |
| AGS-PR-08 | RBL Assessment | Word |
| AGS-PR-09 | Certification Decision and Issuance | Word |
| AGS-F-05 | RBL Competence Assessment Score Sheet | Word |
| AGS-F-14 | Results-Logframe Matrix | Word |
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Overview
This system documents the operation of a Results-Based Leadership certification scheme: how candidates are admitted, how leadership competence is assessed against defined criteria, who takes the certification decision, and how a certificate is then maintained, renewed, suspended or withdrawn. A quality manual and an RBL policy set the governance, and a management system master index holds every procedure, form and checklist in one controlled set.
The competence model behind the scheme makes leaders accountable for measurable outcomes rather than activity, so assessment reaches directly into results practice — the RBL framework and results chain, the results-logframe matrix, SMART indicators and data sources, and results planning, monitoring, evaluation and reporting. Around it sit the controls a credential depends on: impartiality, conflict of interest and confidentiality; eligibility and prerequisite verification; scored competence assessment; a decision record kept separate from the assessment; a certificate register; surveillance, recertification and withdrawal; appeals and complaints. A training programme, curriculum and competence matrix cover the people who run the scheme.
What this system covers
- Scheme governance and impartiality — conflict-of-interest declarations, confidentiality agreements and impartiality risk review
- Application, eligibility and enrolment — prerequisite verification and the candidate record behind an admission
- RBL competence assessment — readiness checks and scoring against stated criteria on a documented score sheet
- Certification decision and issuance — the decision taken on the record, certificates registered and traceable
- Surveillance, recertification, suspension and withdrawal — what keeps a certificate valid and what ends it
- Appeals and complaints — challenges to a decision handled through a defined and recorded route
- The results discipline being certified — results chain, logframe matrix, SMART indicators and data sources
- Scheme assurance — internal audit, management review, nonconformity and corrective action, document release control and assessor training
Who it's for
Training and certification bodies, professional institutes, consultancies and corporate academies that award or plan to award a Results-Based Leadership credential, and internal leadership academies whose assessment must stand up to outside review. This is the documentation needed before the first cohort is assessed: adapt the criteria, forms and scoring to your own leadership framework, and every admission, assessment and decision leaves an evidence trail a reviewer can follow.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.
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