Results-Based Leadership Certification Scheme System
Results-Based Leadership Certification Scheme System
A defensible route from a candidate's application to a Results-Based Leadership certificate, and to its withdrawal when the evidence no longer supports it.
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Written and reviewed by practising specialists. Who writes this
Built and reviewed with our methodology. Read it
Read the guide: Results-based leadership: the models, the routines and the records

By document type
| Category | Files |
|---|---|
| Manuals | 1 |
| Policies | 1 |
| Procedures & SOPs | 13 |
| Forms & Records | 17 |
| Checklists & Audit Tools | 10 |
| Registers, Logs & Matrices | 1 |
| Training & Awareness | 2 |
| Guides & Work Instructions | 3 |
Key documents
| Reference | Document | Format |
|---|---|---|
| AGS-QM-01 | Quality Manual | Word |
| AGS-PR-08 | RBL Assessment | Word |
| AGS-PR-09 | Certification Decision and Issuance | Word |
| AGS-PR-12 | Results Planning, Monitoring, Evaluation and Reporting | Word |
| AGS-F-05 | RBL Competence Assessment Score Sheet | Word |
| AGS-F-14 | Results-Logframe Matrix | Word |
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Overview
This system documents the operation of a Results-Based Leadership certification scheme: how candidates are admitted, how leadership competence is assessed against defined criteria, who takes the certification decision, and how a certificate is then maintained, renewed, suspended or withdrawn. A quality manual and an RBL policy set the governance, and a management system master index holds every procedure, form and checklist in one controlled set.
The competence model behind the scheme makes leaders accountable for measurable outcomes rather than activity, so assessment reaches directly into results practice — the RBL framework and results chain, the results-logframe matrix, SMART indicators and data sources, and results planning, monitoring, evaluation and reporting. Around it sit the controls a credential depends on: impartiality, conflict of interest and confidentiality; eligibility and prerequisite verification; scored competence assessment; a decision record kept separate from the assessment; a certificate register; surveillance, recertification and withdrawal; appeals and complaints. A training programme, curriculum and competence matrix cover the people who run the scheme.
What this system covers
- Scheme governance and impartiality — conflict-of-interest declarations, confidentiality agreements and impartiality risk review
- Application, eligibility and enrolment — prerequisite verification and the candidate record behind an admission
- RBL competence assessment — readiness checks and scoring against stated criteria on a documented score sheet
- Certification decision and issuance — the decision taken on the record, certificates registered and traceable
- Surveillance, recertification, suspension and withdrawal — what keeps a certificate valid and what ends it
- Appeals and complaints — challenges to a decision handled through a defined and recorded route
- The results discipline being certified — results chain, logframe matrix, SMART indicators and data sources
- Scheme assurance — internal audit, management review, nonconformity and corrective action, document release control and assessor training
Who it's for
Training and certification bodies, professional institutes, consultancies and corporate academies that award or plan to award a Results-Based Leadership credential, and internal leadership academies whose assessment must stand up to outside review. This is the documentation needed before the first cohort is assessed: adapt the criteria, forms and scoring to your own leadership framework, and every admission, assessment and decision leaves an evidence trail a reviewer can follow.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
Any of your staff, at any of your own sites. No per-seat fees.
Sector specialists author each toolkit. A principal reviewer with more than twenty years reviews it.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
If a document is wrong, missing or not as described, tell us within 14 days. We fix it or refund you.
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes, for 12 months. Fixes and revisions to this toolkit are free for 12 months from your order. Email us with your order number to get them.
What is your refund policy?
If a document is wrong, missing or not as described, tell us within 14 days of your order. We fix it or refund you. If you have not downloaded yet, we can cancel the order and refund you in full. We don't refund a change of mind after download. See the Refund policy.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.



