Overview
This package implements the 6th Edition of the ISQua External Evaluation Association's Guidelines and Standards — the current generation of the international framework used to accredit external evaluation organisations in healthcare. The 6th Edition consolidates and modernises the requirements applied to accreditation bodies and evaluation programmes, with sharpened expectations on governance and impartiality, person-centredness, evaluation methodology, surveyor workforce management, decision integrity, information governance and demonstrated improvement. The documentation set provides a quality manual establishing the organisation's governance architecture and quality framework aligned to the new edition; a scheme section mapping each 6th Edition standard and criterion to organisational processes and evidence; a procedure suite covering strategic and operational planning, risk management, programme and client management, evaluation and survey operations, surveyor selection, training, calibration and performance review, accreditation decision-making, appeals and complaints, records and data protection, and internal audit with management review; forms and record templates engineered to generate survey-ready evidence; transition-oriented self-assessment checklists that also support organisations upgrading from the 5th Edition; guidance documents interpreting the revised requirements; and training materials for governance bodies, staff and surveyors. The package suits national accreditation programmes and certification bodies preparing for IEEA survey under the 6th Edition, offering a controlled transition, reduced preparation effort, and confidence that every standard has a mapped owner, process and evidence stream.
Included: 45 ready-to-use, fully editable documents (manual, procedures, forms, records, checklists, guidance and training material).
License: single-organization license; delivered electronically as a ZIP archive.
From purchase to audit-ready
Buy & download instantly
Pay securely by card. Your ZIP download link appears immediately on the confirmation page and in your email.
Edit & brand as your own
Open the native Word & Excel files, add your logo and details, and adapt everything to your organisation.
Implement & get audit-ready
Roll out the manuals, procedures, forms and checklists to build a working, certification-ready system.
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
Because these are digital products delivered instantly, all sales are final once downloaded. If you have any issue with your files, contact us and we'll make it right. See our Refund Policy for full details.