Food Recall & Crisis Management Training Package
Food Recall & Crisis Management Training Package
A one-day course on food recall and crisis management, ending in a tabletop simulation, 'The Midnight Callback'.
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Written and reviewed by practising specialists. Who writes this
Built and reviewed with our methodology. Read it
By document type
| Category | Files |
|---|---|
| Forms & Records | 2 |
| Checklists & Audit Tools | 1 |
| Training & Awareness | 1 |
Key documents
| Document | Format |
|---|---|
| Food Recall & Crisis Management - Slides | PowerPoint |
| Food Recall & Crisis Management - Workbook & Template Pack | Word |
| Food Recall & Crisis Management - Exam & Assessment Pack | Word |
| Food Recall & Crisis Management - Certificate Template | Word |
- Need the complete document list? Request it — same day
- Want to check the quality first? Preview free samples
Overview
A recall is decided in hours and judged for months. The first calls, the information gathered, the notices sent and the stock recovered all leave a record that a regulator and customers will read. This course prepares the people who will be in the room when that happens.
The recall classes and the four action types (recall, correction, market withdrawal and stock recovery) follow the U.S. FDA recall model in 21 CFR Part 7, and the notes tell the trainer to check the local food authority's recall procedure. The tabletop simulation gives the team new information as the exercise runs, through injects set out in the workbook. The workbook also holds templates for a recall plan skeleton, a recall notice and an effectiveness check log, which a business can adapt for its own use.
The slides carry speaker notes. The exam pack includes an answer key and simulation notes for the facilitator, and a certificate template records training given by your organisation. AGS is independent and is not affiliated with the FDA. Regulations are referenced by citation.
What this course covers
- Removal actions: the four action types and when each applies.
- Classification and depth: Class I, II and III recalls, and how far down the chain a recall must reach.
- The written plan: what a recall plan contains before it is needed.
- The first hours: decisions, the team and the information package.
- Communications: notices to customers, the trade and the public.
- Effectiveness checks and reconciliation: proving the product came back.
- The regulator's side and after the recall: what the authority expects, and the review that follows.
Who it's for
QA and operations managers, manufacturers, importers, distributors, crisis teams and inspectors who oversee recalls.
For outbreak investigation rather than recall management, see the Food-Borne Diseases Training Package.
Everything you get
Every toolkit gives you a full set of working documents for your standard, ready to edit and use.
Native Microsoft files. Add your logo and adapt every document to how you work.
Your full toolkit arrives as a ZIP the moment payment clears.
One purchase covers everyone in your organisation. No per-seat fees.
Built by people who run real audits, so the content matches what assessors check.
One payment, perpetual licence for your organisation. No subscriptions, no renewals.
Full refund if your files are faulty, incomplete or not as described and we can't put it right
Frequently asked questions
What exactly do I receive?
A downloadable ZIP containing the full set of ready-to-use documents for this toolkit — manuals, procedures, forms, records, checklists, guidance and training material, all in editable Word and Excel format. The exact document count is shown at the top of this page.
Are the documents really editable?
Yes. Every file is native Microsoft Word or Excel — no locked PDFs. Add your logo, change wording, and tailor the content to your organisation. The toolkit is yours to keep and reuse.
Does this certify my organisation?
No. These are documentation toolkits aligned to the relevant standard to help you prepare. Certification itself is issued by an accredited certification body after their audit. Our toolkits give you a strong, audit-ready starting point.
How is it delivered?
Instantly and digitally. There's no physical shipment — you download the files right after payment and receive a backup link by email.
Do I get updates?
Yes. If we revise this toolkit, you're entitled to the updated version at no extra cost — just contact us with your order details.
What is your refund policy?
These are digital products, so once a toolkit has been downloaded we cannot take it back. If you have not downloaded yet, contact us and we will cancel the order and refund you in full. We also refund in full if the files are damaged, incomplete, or not what the product page described.
Cannot find your standard?
Tell us which scheme you work to. We will point you to the right toolkit.
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